Frequently asked questions

What is LingoRx


Great you asked that question, LingoRx is an online platform for facilitating bespoke language classes by matching the needs and requirements of students with the best possible tutors. We focus on providing high quality tuition services by our top notch qualified tutors having several years of teaching and industry experience.




How Does LingoRx Works


LingoRx facilitates and manages learning environment end to end with a simple yet effective pedagogical framework. There are 3 Steps, 1. Choose your language 2. Choose the mode: 1-To-1 or Group 3. Choose the time Students can work with their instructors at their own pace at a convenient recurring time every week. Students meet with their instructors once or twice in a week online and practice their academic skills.




Are all your tutors qualified?


All our tutors are highly qualified with several years of industry and teaching experience. For example, our tutors come from University of Oxford, University of Cambridge, MIT, Harvard University, Stanford University, University of Chicago, Yale, Princeton, Columbia, Berkeley, National University of Singapore, Univeristy College London, Imperial, London School of Economics etc.




Can I pause my subscription


Yes, thats possible as the 1-to -1 private classes are customised to each student. Please give us atleast 1 weeks notice prior to pausing the subscription.




What is the cancellation policy for classes


The classes can be cancelled anytime with atleast 48 hours notice and we will process a prorated refund for incomplete classes. Please send an email to hi@lingorx.com and we will take care of the rest.




What is the rescheduling policy


Private classes can be rescheduled with 24 hour advance notice with no additional charge. in order to ensure our instructor have enough time to plan and prepare for the classes.




What payment methods do you offer?


We accept all major credit and debit cards. We also support transactions in a range of currencies.




Is it safe to have online classes?


Safety and security of every student & tutor is paramount to us. All our tutors are fully vetted, background checked and interviewed before they are allowed to tutor anyone on the platform. Also our sessions are recoreded. We will not tolerate bullying, bad language, abuse, inappropriate questions or images. Anyone found to be threatening the safety of our students or tutors will be reported to the relevant authorities.




What vetting process does LingoRx follow?


All our tutors are vetted thoroughly including criminal records check. It is a mandatory criterion. Our selection process is top notch and stringent with a selection rate of less than 3%. The selection process entails several rounds of written, verbal and video conversations and background checks. All our tutors are highly qualified and have several years of experience in teaching. Additionally, our management team is always available ahead of time and available to assist if you need anything.





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Online Language Tutor
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